Shipping policy

Shipping & Delivery Policy

Last Updated: June 2, 2026

Digital Product Delivery

ApexDigital exclusively sells digital products. No physical products are shipped.

Upon successful payment, customers will receive access to their purchased digital products through one or more of the following methods:

Instant download from the checkout page
Download link sent via email
Access through a customer account portal (if applicable)

Delivery Time

Most digital products are delivered immediately after payment confirmation.

In some cases, delivery may take up to 24 hours due to payment verification, technical issues, or system processing delays.

Email Delivery

Customers are responsible for providing a valid email address during checkout.

If you do not receive your digital product within 24 hours, please:

Check your spam or junk folder
Verify the email address used during purchase
Contact our support team for assistance

Download Access

Customers are responsible for downloading and saving their purchased files after delivery.

ApexDigital is not responsible for lost files due to customer device issues, accidental deletion, or failure to download products within any specified access period.

Technical Issues

If you experience difficulty accessing or downloading your digital product, please contact our support team and we will make reasonable efforts to assist you.